Monday, May 3, 2010

It's Not That Easy Going Green



It’s not that easy Going Green

by Tiger Todd

I can still remember the news article that highlighted the uproar by environmental activists when President George W. Bush refused to agree to the terms of the Kyoto Treaty on climate change. I think he also refused to travel to the conference. What was perhaps even more disturbing was his logic, that unless the People’s Republic of China – the world’s number-one consumer of fossil fuel and producer of carbon emissions and pollution – agreed to the same rules, any changes made by the United States to be more environmentally-responsible would have little positive global impact.

An argument could be made that by not using the fossil fuel necessary to fly Air Force One to Kyoto, or wherever the conference was being held, was an environmentally responsible decision. When one considers the cost of jet fuel to fly a 747 abroad, or the “emissions” from a presidential contingent of organic carbon-based life forms who, according to recent research, contribute as much as 10% to world climate change (yes, there is now “flatulence” research blaming cattle and human “emissions” for global warming), then President Bush actually helped climate change by deciding not to travel. Still, his logic for excusing the U.S. from even trying because China wouldn’t, still rubs me the wrong way. This is the kind of logic I used on my mom as a seven-year-old: “I shouldn’t have to eat my peas because my sister didn’t eat hers!”

“Truth is what works.” – William James, Harvard (1906)

Recently, however, I have become more aware that there might be some truth to this 10-gallon logic. In fact, I am more than a little embarrassed to note that as smart I thought I was, I may have learned something that this oft-maligned and presumed buffoon of a President must have understood over 5 years ago. In truth, it took more than a Bushism for me to learn this lesson about our role as environmentally-conscious individuals. For me, my understanding actually changed this morning while trying to recycle an aluminum can after drinking my daily serving of V-8 juice.

We don’t need no stinkin' Green... Stress

To know me is to know how much I hate vegetables. O.K., that was mean. I don’t hate vegetables. What did vegetables ever do to me? Nothing, but I do dislike eating vegetables. This may have come from being force-fed beets during the year I was in the hospital and in a body cast after being run over by a car. Still, I realize the need for the nutrients vegetables provide and so, for my fast-paced lifestyle, I just grab a can of V-8 juice… and a clothespin…for my nose, since icky things don’t taste as bad when you can’t smell them. 

Just after finishing this morning’s can of V-8, and before throwing the empty can into the recyclables wastebasket, I went to the sink to rinse out the can when I had to exclaim, “Am I wasting water to prepare a can for recycling?!!!” I can be pretty dramatic when I am alone. This stressful dilemma might be easier to resolve for our over-watered readers in the Pacific Northwest or the Philippines, where rainfall is between 40 and 80-inches-a-year. For those of us in the desert of Las Vegas, however, who are just coming out of a 10-year drought and can actually be fined for wasting water, this was very real, and very stressful. Sorry, aluminum can, must conserve water first. So much for recycling.

Reducing the Stress of Green
“Stop the insanity!” – Susan Powter
There are probably others like me who find it difficult to commit to green because of the stress caused from having to take sides with one resource or another. Which am I supposed to save, the planet, water, aluminum, money, or electricity? Where is electricity being saved, anyway? What if by saving a resource, it actually costs us more money? This just happened here in Las Vegas after our Water District made us conserve water for a decade, only to enact a price increase to compensate for their lost revenue from our having conserved water. Let me get this straight, because I followed your advice and am using less water, you are charging me more money? Electric cars save fossil fuels, but they use more electricity. What if an all-new car charging station sucks down the electricity from the amount I saved at home? And while we’re on the subject, how environmentally-friendly can a Lo-Flo toilet be if it has to be flushed two-to-three times just to handle your coworker’s night of All-You-Can-Eat sushi? Don’t make me take sides!

Before any of us can be expected to commit to an environmentally-conscious lifestyle, there must be a Circle of Life in place first, a complete eco-system instead of a few isolated “good ideas” that create all-new prices to pay somewhere else. If not, then just the fear of wasting one resource to save another will leave us environmentally stressed out. And why am I paying the recycling center to pick up my recyclables? Shouldn’t they be paying me, like they pay crackheads for used copper tubing? Just sayin’.

Taking sides

My dilemma of having to choose between recycling aluminum and conserving water reminded me of a poignant story told by Joseph Campbell about a present-day Buddhist monk who trying to keep a 2000-year-old tradition alive in 20th Century America. Much like going green is considered pious among the “religious” today, it is considered a pious act in the Buddhist tradition to free a condemned animal from being cooked. For this particular monk, finding lambs and goats to set free in the New World was proving to be much more difficult than finding them in the old world, particularly in the Buddhist Mecca of Monterrey, California. Armed with his constellation of beauties (a.k.a., New Age donors), our resourceful monk tried to collect whatever critters he could save, but ultimately had to settle for minnows he purchased from local bait shops. While the bait shop owners do not take to the idea of selling condemned minnows for liberation, they are still in the business of selling minnows. 
With buckets filled with hundreds of hopeful minnows, the relieved monk and his entourage skip and chant joyfully down the boardwalk to the beach where they will set the minnows free to live in the majestic Pacific Ocean. The monk’s joy, however, is soon replaced with horror when he realizes that his pious act has become an all-you-can-eat buffet for the hungry pelicans perched nearby. As the pelicans swoop down to gobble up the martyred minnows, the scene turns even more chaotic as the monk and the beauties used whatever clothing they could shed to shoo and beat away the resilient pelicans.
“What is good for pelicans is bad for fish.” – Joseph Campbell
The monk had failed to learn the critical lesson of the Circle of Life, that Life is a circle. Affecting one part of the Circle affects the rest of the circle. Or, to use Joseph Campbell’s line, what is good for pelicans is bad for fish, and this monk had taken sides. 
This was the same lesson the wise King Mufasa shared with his young son Simba in Disney’s Lion King. Life is circuitous. Mufasa explains that, 
"Everything you see exists together in a delicate balance. As king, you need to understand that balance and respect all the creatures, from the crawling ant to the leaping antelope." 
When Simba asks, "But dad, don't we eat the antelope?"  Mufasa replies, "Yes, Simba; yummy. But when we die, our bodies become the grass, and the antelope eat the grass, for we are all connected through the great Circle of Life."  
Life is designed to be a circle, or cycle. Like when corn is planted in the earth, it springs up and becomes more corn that not only feeds the families of the earth, but also provides seed-corn that when returned to the earth, perpetuates the Circle of Life. In a modern society where we get our corn from a box in the freezer section of the local grocery store, it is easy to forget about the circle. When we forget that Life is a circle, whether by taking sides as the monk did - choosing minnows over pelicans - or by thinking that corn comes from frozen packages and frozen packages only come from money, our own world becomes flat, one-dimensional, and one-directional.
The Upside to the Downside

The good news is that going green creates industry, and cash flow, and with it profit, and with it jobs, and a new vehicle for carrying the economy out of a recession. The bad news is that if it is one-sided or “either-or,” like pelicans versus fish, firefighters versus the taxpayers, aluminum versus water, or Lo-Flo versus 2000-Flushes, it could perpetuate the problem we were hoping to solve. If not a circle, none of our individual pious acts of environmental heroism will have the power to overcome the Big Picture problem. As much as I hate to admit it, George Bush was right. I’m sure my Philosophy 102: Rational Thinking professor is rolling over in his grave at this statement. Rather, he is rolling over in his ’69 VW Bus, more so at the thought of George Bush having topped him in the use of Disjunctive Syllogisms. Good thing Joseph Campbell jumped in there to soften the blow. 
But this isn’t a valid excuse not to try. My P.E. teacher in junior high was 5’6” and 420 lbs, which made it very difficult to follow his advice and “run faster and work out harder,” when he obviously did neither. Sure, I could continue to use the teenage cop-out of not doing those things parents and teachers tell us to do because they didn’t do those things themselves. But if I didn’t do what my P.E. teacher told me to do, even if he was a poor role model, whom would it have hurt? The more we do, the better we get, whether that means running faster and working out harder, or changing our lifestyles to be more conscious of the Circle of Life.

Being part of the Circle is Cool

When the Governator sparked the green revolution – not the idea, but the revolution - by making green “sexy” and “hip”, he helped transform “green” from being the exclusive domain of tree-huggers and hemp-lovers into a fashion statement for corporate leaders and soccer moms. And when Ahnold endorsed “green” by challenging Ca-lee-for-nee-ans to compete with one another for greenness, like the Real Housewives of Orange County one-upping each other with the latest handbags, jewelry, or luxury cars, even I succumbed to the rhetoric and set up a wastebasket for empty plastic bottles and cans in my laundry room.

“With great power comes great responsibility.” – Uncle Ben Parker, Spiderman
There are two very good reasons for being conscientious about renewing our environment. The first is obvious. Being conscientious about living renewable lives helps the climate, helps the planet, helps the people, and helps the new economy - which helps us all. 

“We become what we learn.” – Tiger Todd

But equally important is what accepting the challenge and embracing the self-discipline necessary to be environmentally-conscious does to us. The higher the standards we set for ourselves, the better we become. By contrast, the fewer standards and rules we live by, the less we become. This truth is evidenced by our madly redecorating the house in the 24-hours prior to having the boss over for dinner, and with thousands of my homeless students who I must re-teach basic living standards before another woman will ever share a kitchen or a bathroom with them. The higher the environmentally-friendly standards we set for ourselves, the better people we will become as we rise to meet those standards. I know I’m not alone in wanting to be more than I am today, not less.

Three Steps to Becoming Green
Here are the steps I had to employ to overcome the afore-mentioned pitfalls to becoming more environmentally-conscious. Read through them carefully but don’t be shy about modifying them to fit your family or lifestyle. Remember: the goal is living in the Circle of Life, not recycling. Please send us your own results, variations, and lists to CONTACT or post them at BLOGSPOT.

Step one. Have faith in the Circle of Life. The need for having faith in the “big picture” came to me in a vision over a decade ago while throwing out my once-fresh Christmas tree. I used to wait as long as possible to throw out my tree, either after Orthodox Christmas a week or two into January or when the tree became a combustible fire hazard, whichever came first. While reflecting on the tragedy of cutting down a tree and then throwing it into a dumpster, a voice spoke to me – I hope it was God - saying how the need for trees to celebrate Christmas sparked the thoughts in the minds of heroic and entrepreneurial Americans to create Christmas tree farms, which in turn led to advances in reforestation techniques and technologies that also regenerated many of the forests devastated by clear-cutting and Mount St. Helens. Because of the need for Christmas trees, there are actually more trees on the planet today, not less. Obviously, this has been true for food as well, thanks to the heroism of farmers and agriculture scientists, who have optimized sowing and reaping to the point where NY steaks and broccoli were at the lowest prices ever at Smith’s Food Center this weekend. 

Faith in the Circle of Life allows me to rinse out my empty V-8 can with water, since the money I pay for the water helps employ people at the Water District and the Sewer District, positively affecting the economy, and ensures that wastewater is treated and recycled into safe water and then returned into the community’s faucets, showers, and golf courses.

Step two. Establish an in-home system. If there is no system in place, we won’t recycle. Until I put my Protein Shake system in place (see last Heroes Journal), making shakes was just too much of a hassle to do consistently. With recycling, calling Republic Services to deliver recycling bins was only the first step. An in-home system also had to be established for my bottles and cans. Yes, a Brita-style water filter is more environmentally-friendly than recycling plastic Aquafina bottles, but I don’t get nauseous from Aquafina like I do reverse-osmosis tap water, so my in-home system must have a provision for plastic. Remember, what’s good for pelicans… Each empty plastic bottle and V-8 can is deposited into a recyclables wastebasket in the laundry room. To reduce the need to pre-rinse the containers, I line the wastebasket with a 33-gallon trash bag that I can seal-up and take to the curb when full. I’ve noticed that just by making this effort for cans and plastic – yes, the recycling center’s machines can separate the two so I don’t have to – it has become second nature to bring empty vitamin bottles and milk cartons directly to the bin. 

Step three. Sharpen the saw. By this, I mean, continually refine and improve your system based on the needs – and challenges – of your own household. If the recyclables wastebasket is too far away to be convenient, you may have to put a smaller one in your kitchen. People who continue to throw plastic and cans in with the rest of the garbage do so not to be environmentally-unfriendly, but because they have a system in place that makes throwing out regular garbage too convenient. If there wasn’t a receptacle for regular garbage in the kitchen, we’d leave our trash on the counter or the dining room table, like we do in restaurants. With trash receptacles in the dining room, however, like at fast-food restaurants, most of us will take our trash there. Likewise, if you have a receptacle for recyclables in your kitchen, you will be far more likely to get in the habit of becoming more environmentally responsible with your plastics and cans.  


“The common denominator of success - the secret of success of every man who has ever been successful - lies in the fact that he formed the habit of doing things that failures don't like to do.” - Albert (E. N.) Gray

This maxim by the legendary insurance salesman in 1940 applies to everything, from engineering, to bodybuilding, to parenting, to recycling. Those who get up a little earlier and try a little harder and do a little more will always have more success than those who try to do as little as is necessary. For some, however, this will be perceived as a hard saying when it could be so empowering. Our individual success was never supposed to be left in the hands of someone else. Simply by accepting the challenge to do more instead of less, we gain the power of success in us, in our own hands. There are many things we don’t want to do but it is through the doing of those things that we don’t want to do, but that we know we must do, that produces our success. Yes, it’s hard to become an engineer. It is even harder to become the best in your field. But successful engineers have the habit of doing the things average engineers don’t like to do. And successful bodybuilders have developed habits of doing the things that little girly men don’t want to do. The same concept applies to successful parents, and those who are successful at producing environmentally-friendly, renewable households. 

Just like rebuilding a body starts with doing a few pushups today, and a few more tomorrow, so too will rebuilding a renewable lifestyle. Pick some environmentally-friendly exercises that you and your family or coworkers can do today and embrace this new Circle of Life. -TT

Sunday, January 3, 2010

Business Hero Strategies- Small Business Flight Plan

Business Hero Strategies
Small Business Flight Plan
by Larry Moulton, Desert Community Bank

“I see a lot of change, a lot of opportunity. We're not just talking about taking the advances of the past and suffusing them out into 100 percent of companies. We're talking about new waves, and new ways of thinking...and that's going to keep all of our jobs very, very exciting.” - Bill Gates

First of all let me say that I am not a pilot. The comparisons I will make to flying are the result of my own perception, which I believe will be helpful for small businesses as they navigate through today’s troubled weather.

For most small business owners the things they are encountering today are different than any they have witnessed over the last several years. We are in the midst of a truly terrific storm that is pounding away at the principles we have lived by for many years. So does this mean we are at the end? Is it all over? ABSOLUTELY NOT!

Small business owners today simply have to be smarter if they want to survive. I have some thoughts about how to be smarter using comparisons to an airline flight.

#1 You need to have a flight plan. Where is your business today, and be honest about this. Where are you flying to? What do you want your business to resemble over the next year, two years, five years? And, most importantly is how will you know when you have reached the end of this particular journey? These questions all require deep digging into your business plan, your financial history and projections. You also need to have a system to measure your successes and failures and a plan to respond to both.

#2 You need to check your equipment. Are all the tools of your trade in good order? Are your systems recording, tracking and reporting the information you need to make good decisions? Is outdated equipment hampering your efforts to do better? Now may not be the time to spend money for new equipment, but you should repair what you have, and prepare for the right time to invest in what you need.

#3 Lighten the load. Are you carrying around “dead weight”. This may refer to employees, systems, vendors, and even physical attributes. What can you do today to be more efficient? What can you do today to streamline your business?

#4 Staff Development. Are all of your employees trained to do their jobs well? Do you need to spend time and maybe money to enhance their abilities? Do you have the right employees assigned to the right jobs? This will lead to enhanced morale and more loyal employees.

#5 Pilot and Co-Pilot know and do their jobs. You wouldn’t get into an airplane if the pilot didn’t know how to fly, or if he was sick, the Co-Pilot wasn’t able to take over for him. This goes back to staffing again. Have the right people in the right positions with the right assignments. Also, you need to have a Co-Pilot. Who can handle your business when you are not available? Who do you trust to run your business the way you would. You need to find someone so that you can enjoy life.

This is a difficult time to be a small business. But, it is also a great time to reinforce your market position, promote your business to new customers and to consider new markets to enter into. The businesses that will survive are looking forward and saying, “How can I be a better company when this is over?” Dig Deep, Pull out the information you need and then make those tough decisions. That is why you went into business in the first place. You wanted to be the boss. Now step forward and LEAD. Have a great journey.

Larry Moulton is Marketing Manager for Desert Community Bank, a Service-Oriented bank. Please take a look at their website that features three new video shorts by Jim Howard, President.

Larry Moulton
Desert Community Bank
Larry.Moulton@desertcommunity.com
Office: 702-938-0500
Cell: 702-203-0451
www.desertcommunity.com
"BANKING BASICS"

The 3 Most Important Words in Life


The 3 Most Important Words in Life
by Murray Leitner


Photo: Murray Leitner, while stationed in Hawaii (1945)

Just as the three most important words in Real Estate are "location, location, location," the three most important words in "education, education, education." This has been true for me throughout my life, enabling me to enjoy material things as well as non-material things, like enjoying my work or or having a feeling of satisfaction after solving a problem. These could not have been accomplished without that importnant factor called "EDUCATION."

I grew up in the middle of the Great Depression when jobs were scarce. In those days, the government did not send checks or food stamps to people. They had markets made food baskets and deliver them to people in need. My father was a butcher who worked in one of those markets and my job was to come in after scheoll and help prepare and deliver food baskets to the people in need. As you can imagine, money was tight and I had no idea how I was going to be able to go to college. My parents told me to do my best at school and I did. I was elected to the National Honor Society and was able to obtain a scholarship to a small school in New York.

I was in my third year of college when Pearl Harbor was attacked and all 18-year-old males had to register for the draft. I received my notice to appear before the draft board and they allowed me to finish the school year before going into the service. I served for three years and three months and when I was discharged was informed that, under the G.I. Bill, I could continue my education at the school of my choice, getting a month of education for every month I served.

I took full advantage of the G.I. Bill and got Bachelor and Masters Degrees in Mathematics, and a Masters degree in Engineering. I was hired by an aircraft manufacturing company and stayed with tehm for 35 years. I always wanted to teach, so after I retired, I taught at a local community college for 12 more years. The best reward for a teacher is when a student's face lights up and you know they uderstand what you are trying to teach.

So again, I say the three most important words in life are "EDUCATION, EDUCATION, EDUCATION."
-Murray Leitner (2009)

NOTE: I met Murray a decade ago volunteering for a stay-in-school program. His wit, charm, and intelligence continue to draw in youth and adults alike. In discussing what he would write for the journal, I told him he'd have to live for another 85 years so we could benefit from the enumerable lessons he has to share. He said he would, so I'm holding him to it. -TT

Winter 2009-2010 Q&A


Q & A
Answering our readers' questions



In our Hero School® programs with the homeless, at-risk youth, business leaders, and educators, we encourage attendees to submit questions when they arise. Below are random questions that we've received recently, conveniently paired with the first answer that popped into our heads.

Q. I was an attendee at one of your Teacher Leadership presentations- just amazing. My question: when you said you didn't drink coffee or alcohol, is this because of your religion? - Las Vegas, Nevada

A. My religion is Heroism, and we really don't have rules regarding what to eat or drink, only when to eat or drink or where to eat or drink. I do admire religions that encourage their followers to not give in to alcohol - and even too much coffee - as long as they are given a good "why."

My last cup of coffee was in June of 1991. I was an addict. Nothing wrong with drinking coffee, but I was a slave to it and I have a problem being a slave to anything - or anyone. And I'm a Pisces. Hazel Dixon-Cooper, in her book Love on a Rotten Day, claims that if you're a Pisces in Hollywood, you're probably an alcoholic. Well, I wasn't in Hollywood, so I became a coffeeholic. The only way to break free from this substance - that I was so dependent on - was to make a quality decision to never have another cup, ever. After "trying" for years, the day I finally "decided" was the last day I was tempted and I never experienced any withdrawl. Realizing that I was "The Decider" over my own life, I stared at the cup of coffee - which had become an extension of my hand - and declared,

"I will never have another cup of coffee as long as I live."

And I didn't...I mean haven't, since I'm still alive.



"There is a real difference between managing and leading...My definition of a leader is someone who helps people succeed." - Carol Bartz, Yahoo! CEO

Q. "I saw the photo on Facebook when you were run over by a drunk driver as a boy. Why don't you speak out more against drunk drivers?" - Seattle, Washington

A. First, I'm not the same person I was in 1968 when I was run over by a drunk driver and his 6000lb car, nor the same person that spent the first 6 months out of the hospital in a body cast. I'm much more bitter. O.K., I'm kidding about being bitter. My sense of humor might have been caused by the impact. Isn't this Journal about moving past the past?

"Happiness appears to him in accord with a sedative." - Friedrich Nietzsche, Superman

The first step I've taken against drunk drivers is I've chosen not to be one. This miraculous feat was accomplished in 1997 when I decided never to drink alcohol. How easy was that? Actually, I quit drinking so that I would have the right to speak about using alcohol as a "sedative," particularly when we don't know how to quiet our inner conflicts through "self-control" and "self-outwitting." Instead of judging those who drink, or those who drink and drive, or those who drink and drive and sing along to Barry Manilow hits from the '70s, I focus on the source of the behavior:

WHY do some people feel they need to drink?
HOW do they justify driving after drinking to themselves and their families? WHAT is the root of the inner conflict whose pain needs to be drown in alcohol?

For me, it would be impossible to be a role model for teens if I felt I needed to drink, but told them not to. And no, I've never tried other drugs. I like how Forrest Gump put it: "Good, one less thing."



"Give strong drink unto him that is ready to perish, and wine unto those that be of heavy hearts." - Proverbs 31:6 KJV

By looking to help people find answers for their pain and lack of self control, perhaps we can offer them alternatives to drinking - and running over people like me with their cars. For those who still sing along to Barry Manilow songs, however, you're on your own. -TT

"A person hears only what they understand." - Goethe

Q. "Has there ever been a question from a teen or homeless person that has stumped you?" - Buffalo, New York

A. Yours, just now.

Actually, Yes, and no. I don’t recall ever not having an answer to question. But even if I don't immediately have an answer to a challenging question, questions often evoke answers from inside me, like something funny will evoke laughter, or like pulling the string of a See ‘n Say®...

"A Tiger says..."




There are some questions, however, that I will leave unanswered.
It took me a long time to learn that it is not always wise to answer
certain questions in the first place. Some people ask questions
not to get answers, but to test, tempt, and entrap.

"Answer not a fool according to his folly, lest he turn and end you with it." - The Proverbs of Solomon

About a month ago, a subversive young man in the shelter kept challenging the job strategies I was teaching to the other 40 men in the room. By questioning everything I said, this "devil's advocate" avoided being responsible for “doing” any of the strategies himself. He was also working to undermine what little faith the other men had in themselves to return to the workforce. Rather than answer his questions, I would instead return his words back to him, in the form of a question. When he challenged my instructions to be honest on an application, for example, I replied, “So you really think that lying on an application is the best way to get hired?” With this kind of person, whether he or she is a student in your classroom or an employee in your office, the best response is always a question, not an answer.


Tiger Todd with the homeless at Ethel Pearson Park, Las Vegas (1998)

Q. How much do you get paid for each homeless class?

A. Less than the homeless do.

The truth is, well, that is the truth. For the past 15 years, I've actually paid to perform Hero School classes for the homeless. While I volunteer my time, expenses for vehicles, supplies, insurance, and intellectual property still must be paid. The majority of these expenses I pay from my own income as a business management consultant. Recently we've been receiving donations and investments in Hero School to help with the financial load, and it has helped considerably. I am so grateful for the increasing number of heroes and heroines who are helping fund the cause.

"All I want to do is learn to think like God thinks. The rest is details." -Einstein

Q. "Can you give some examples of your best motivational strategies?" - Las Vegas, Nevada

A. Have you made a donation to Hero School lately?

Seriously, my first rule of motivation is to know who it is I want to motivate. I then reverse-engineer my words or assignments based on what they need to hear. For example, when I am working with homeless and displaced men who are predominantly raised in Christian homes, while they can be motivated to come to class for money or shelter, what motivates them to take action toward their own “Character Change” (my goal for them) might come by framing each practical topic within the context of their “calling.” When these men hear that an old guy named "Abram" was able to change into Abraham - the father of many nations and 4 religions - or that sissy-man Simon bar Jonas changed into Peter - the Rock - or that a “devil’s advocate” named Saul of Tarsus could change into the Apostle Paul – he wasn't even a disciple and he still changed into the one who inked two-thirds of the New Testament – most of them drop their excuses and get moving.

“When the heroes go off the stage, the clowns come on.” - Heinrich Heine, German Poet and Writer, 1797-1856

For you, it’s even easier to get moving. If you keep procrastinating about cleaning up your house or apartment, getting those pictures hung, and sorting your book and DVD libraries, just Invite your boss over - tonight! You will simultaneously clean like there is no tomorrow. If you don’t do it, there might not be a tomorrow. You'll also discover how much you can accomplish before you have to be at work!

Tiger Todd's COMPONENTS TO MOTIVATION:

1. Put your pride out there. Shame is a great motivator.
2. Set an uncomfortably-near deadline or a fast countdown timer.
3. Make a vow to yourself, your co-laborers, to the people you would never let down, and to God (Whom many of us have let down alot).
4. Decide to Live by Words, not feelings or circumstances.
5. DO what your written goal says do, not what you want or feel like doing.

Movie Message: Disney's Up

Movie Message: Disney's Up
Something tells me there's a bigger message here than the story of an uptight senior citizen who flies to South America...in his house.



Up is the poignant story of retired balloon salesman and widower, Carl Fredrickson, who finally embarks on his childhood adventure - at 78-years-old - by tying thousands of helium balloons to his house and floating "up" and toward the legendary Paradise Falls somewhere in South America. The plot thickens when a chubby 8-year-old Wilderness Explorer named Russell happens upon Carl's porch just as his house takes flight. The redy-for-anything Russell seems immune to both rejection and bitterness, but it is Carl, so driven to get his house to its resting place, that he nearly misses the many wonderful opportunities and adventures along the way.

The movie begins hopefully, but soon takes a tragic turn with the passing of Carl's beloved wife Ellie. This event quickly establishes Carl's dramatic need and is captured brilliantly through a 4-minute montage of pure Disney - and movie - magic, spanning some 60 years of Carl and Ellie's beautiful life together. This montage is also reminiscent of the silent movies Carl and Ellie must have watched as wide-eyed children. Through their very full life together we are granted some solace, even if Carl and Ellie's dreams and a lifetime of adventure had been supplanted by the demands of daily life.

Carl remains haunted by Ellie's unrealized dreams, as evidenced by her uncompleted adventurer's scrapbook. Not only is Carl left behind to live with this pain, he is being forced out of the neighborhood and the home he and his beloved built together by the forces of progress and a determined developer. If only Carl had a session with the legendary psychologist Viktor Frankl to find some meaning in having outlived his vibrant wife, he may have also found a way to move past both his greatest love and even greater loss. Carl's hand is moved when an altercation with a member of the developer's crew creates the film's real turning point, leaving him with a choice between moving into a rest home, or finally taking action toward finally living his and Ellie's unfulfilled childhood adventure.

Our adventurers do miraculously arrive at Paradise Falls - albeit on the wrong side of the canyon - thanks to the magic of Pixar and an unexpected high-altitude storm. This was undoubtedly the same type of storm that delivered explorer Charles Muntz to this magical location many years earlier. As in real life, however, miracles usually only get us to the right zip code. History, religion, and ancient mythologies are replete with stories of "Promised Lands" that are one-part "miracle," and three-parts human effort, ingenuity, and heroism. Carl and Russell need more of the latter to get across the dangerous chasm between their landing spot and the falls, particularly since the balloons are consistently losing their ability to keep the house - and Carl's dreams - aloft.

It is also at this juncture where each character's deeper unmet needs and unfulfilled dreams rise to the surface. Even the viewers will see elements of their own abandoned dreams and missed opportunities rise up inside them as Carl, Russell, and explorer-turned-villain Charles Muntz wrestle with their own inner conflicts. Carl is not unlike Leo Tolstoy's character in "The Death of Ivan Ilyich." Though Carl had a much better wife, questions like, "What is the meaning of life?", "Was there more I should have done?", and "Did I miss the whole point?" can torment any of us who feel we have let too much of our authentic life slip by. With both Carl and "Ilyich," the agony of an unfinished life comes not simply from age or the effects of disease, but from the pressure of a clock ticking too quickly toward life's conclusion.


The real Paradise Falls, Angel Falls, is the tallest waterfall on earth at 979m with a clear drop of 807m

"Nothing is so fatiguing as the eternal hanging on of an uncompleted task.” – William James

Like so many people in the real world who today recognize that change must occur, Carl still only changes his location, when what needs to change is the character he brings into the next location. In the real world - and with nearly all of more than 30,000 homeless men we've worked with - change is often spelled e-s-c-a-p-e. Not surprisingly, instead of being grateful for having miraculously and safely landed at the famed Paradise Falls, Carl arrives as the same bitter, reclusive, and defensive old man he was when he left. And while Carl has every right to feel these emotions for what he has been through, seeing each new experience, new relationship, or even Paradise Falls through the past, only taints the view of the landscape and alienates us from everyone and everything we discover. I was referring to Carl.

Warning: Spoiler Alert

"But this one thing I do, forgetting those things which are behind, and reaching forth unto those things which are before, I press." - The Apostle Paul

Carl does complete his quest by landing his and Ellie's house in its ordained position above the falls, but not without conflict and great cost to his relationship and esteem in the eyes of young Russell, a boy already sensitive to abandonment from his absentee dad. Russell needs a male role model and mentor who will not only be there, but do what’s right, not just what’s expedient. Russell has chosen to save Kevin, and instead of join him in this heroic attempt, Carl dogmatically remains tied to his house. But something happens to Carl once his house comes to rest. Waiting again for Ellie to tell him what to do next, Carl gets the message.

Protecting our past memories and the wishes of those who have past is noble, but not when protecting the past comes at the expense of those with a chance at life, like Russell - or Kevin's babies. Russell needs a male role model as much as Carl needs to be one. Unfortunately, Carl's fear of losing his past life with Ellie has blinded him to Russell and Kevin's needs. Carl's only emotional connection is to his past, as evidenced by his cringing each time his fragile and clunky "house" - the storage unit for his past - is threatened by canyon walls or a meniacal villain.

"Seeing we are compassed about with so great a cloud of witnesses, let us lay aside the weight and the sin which does so easily beset us..." - The Apostle Paul

Great change can occur when we utilize those things from our past we have been dogmatically protecting, as resources for the future, whether for our own future or for the future of those who still have a chance to live out their dreams and great adventure. This epiphany helped transform Carl from someone who was first angry at Kevin for rummaging through his cupboards for food for her progeny, to a hero willing to "lay aside the weight" of his possessions, dumping his furniture so his house, rather, past, could become an effective vehicle again.

"Live as if you were living already for the second time, and as if you had acted the first time as wrongly as you are about to act now!" - Dr. Viktor Frankl, survivor of four Nazi concentration camps, and author of 'Man's Search for Meaning' and 30 other works.

Is your Past keeping you from your Future?

It was no accident that Carl and Russell were tethered to a house loaded down with nostalgic and metaphorical weight. Using the balloons and helium from his career helped Carl's dream get off the ground and take flight, but when the house ceased being a vehicle for the future, it became a burden everywhere Carl went. Further still, children like Russell could end up tied down to past of their families until their own dreams are extinguished by sorrow, bitterness, and resentment. How will families learn that "achieving" - as in the case of Russell's workaholic dad or Carl's goal of "arriving" at Paradise Falls - is not as important as the adventure or the journey along the way? Maybe but seeing themselves through the characters in movies like Up. Like Carl, we can begin to see that achieving our lifelong dreams may not be as important as the life we live dreaming our dreams, or as important as the people waiting for us to dream them with.

Hanging on to the past and forgetting, rather, avoiding the demands of the present, appears to be the greatest obstacle to both our heroism, and to the adventure that comes with living heroically. Yes, Up is much more than a movie about a cantankerous old guy who doesn’t want to sell his house to the developer. It's fundamental message is how the weight - whether physical or mental - of our memories influences our freedom to live in the "present." Carl's house, as a metaphor for the past that he drags or tows everywhere with him, delivers a loaded question to the viewer: "How much of your past are you trying to tow into your present and future life? Would you say your "house" is more like a single story, a two story with a 3-car garage, or a French Colonial with a hint of Antebellum?" Like the proverbial ball and chain, Up brilliantly illustrates how being tied to our thoughts and memories of the past like Carl was actually prevent us from living today's life today. We are not free to see the world for its many possibilities or to recognize that others have real needs, but instead drives us to focus on but one objective: keeping our memories of the past intact. Some of us drag whole storage units full of junk from the past with us everywhere we go - O.K., that was me before I got the message - which made Carl's continual dragging his house around seem almost normal.

While the "past" can be a tremendous resource for the future, it is a cumbersome vehicle. Men have a reputation for hanging on to "stuff" from their past, whether its junk they collect in storage units, stories of who they used to be, or actual houses too full of memories of a past life to let new people or experiences in. The problem is not the stuff itself, but living each new day through the murky glasses of the old stuff.

"Every man is my superior in some way, in that, I learn of him." - Ralph Waldo Emerson (1803-1882)

Up also reminds us that just as our youth today need wise and mature role models, our seniors also need present and future-minded youth in their lives to save them from the temptation to become calcified monuments to bygone eras. Hero School has been working for more than a decade to pair the great wisdom and brain trust of our seniors with the current population of under-parented young people who need them. Perhaps Up can be the vehicle that brings both groups to Paradise Falls and beyond. -TT

“We have every right to dream heroic dreams. Those who say that we're in a time when there are no heroes, they just don't know where to look.” - Ronald Reagan, 1911-2004


If past hurts, losses, or failures are holding you hostage, exercises like these can help put you back in time with the present:

1. Acknowledge the pain.
2. Grieve the Loss for a fixed period of time.
3. Forgive the person - and yourself.
4. Release the event.
5. Replace the thought trigger with a future hope.

“It is difficult to live in the present, ridiculous to live in the future, and impossible to live in the past. Nothing is as far away as one minute ago.”
Jim Bishop quotes (American Writer, 1907-1987)

Monday, August 10, 2009

Now Moments, Phase 2

Now Moments, Phase 2, by Tiger Todd

How to Plan the Life You Really Want through NOW MOMENTS

Last week, we entertained the idea of NOW MOMENTS, a way of pausing life long enough to see our problems and challenges through fresh eyes, as if through the eyes of an expert from another industry or even by a celebrity. But rather than calling the William Morris Agency and requesting that Bruce Willis or Angelina Jolie step into your life, make your deals, lead your family, or create a strategic plan for your future goals, why not save the money- and the hassle of having paparazzi follow you everywhere- and play this new role yourself?

"They are literally 'being lived.' They are acting out scripts written by parents, associates, and society." - Stephen R. Covey

By looking at what you have been going through with fresh eyes, you have probably been awakened to some resources you had forgotten were available to you. NOW it is time to create a PLAN by applying the "opportunity inventory" you derived to each of your "lives": your personal or family life, your business life including your bosses and clients, and your community or "heroic" life.

"The significant problems we face cannot be solved at the same level of thinking we were at when we created them." - Albert Einstein

Remember, like the character in a movie, the role you play during your NOW MOMENT is a character who must change to overcome the circumstances that you are confronted with. Coupling these new character elements with the opportunities you discovered during your NOW MOMENT releases the power that will change those circumstances that were previously beyond your control.

"A goal without an Action Plan is a daydream." - Dr. Nathaniel Branden

NOW it's time to record the plan or map for your unique character- one you want to live into- so that you and those around you have a path to follow. RIGHT NOW, create a working draft email of your new Success Plan by clicking "Forward." Don't send it to yourself yet, just create the draft. I'll wait.

"If ye be willing and obedient, ye shall eat the good of the land." - Isaiah 1:19

Did you click "Forward"? If you did, NOW take another minute and start filling in the scope of your new Success Plan in the spaces below.

If you didn't, congratulations- you've just diagnosed your own problem! In the past, this is where I would faltered, too. I'd rationalize myself right out of action by saying things like, "How's filling out a stupid list going to help me through my problems?!" I later discovered that the problems and challenges in my life remained precisely because I let thoughts like these interfere with taking action. The way I overcame my opportunity-destroying habits was to make the decision to be as willing and obedient to instruction again as I was when I was younger, or as obedient as Forrest Gump was to Jenny, Bubba, and Lieutenant Dan when they hollered, "Run Forrest, Run!" Remember, "NOW" isn't "later this afternoon." NOW is NOW, and the power of NOW is in the NOW. Don't think, just do.

FILL IN the goals in the following spaces NOW, and write them as if you are already the character who performs them:

For example,
One of your Family NOW Goals might be to invest an additional hour with each of your children every week:

NOT,
"I will invest an unshared and uninterrupted hour with each of my children every week."
INSTEAD,
"I invest an unshared and uninterrupted hour with each of my children every week."

Your Business NOW Goals might include:
"I build trust with my clients, for both me and my employer, by making at least 3 status calls and sending 3 status emails each week."

Your Heroic NOW Goals might include:
"I share my expertise with my community by writing a one-page business strategy handout for shelter residents every week."

NOW it's your turn:

My Family NOW Goals are:
1.
2.
3.

My Business NOW Goals are:
1.
2.
3.

My Community NOW Goals are:
1.
2.
3.

Make sure you have at least one goal written under each life area NOW. Then save your email draft so you can write down more goals as more they come to you. By the end of the week, you will not only have created a map that will lead you to the fulfillment of your goals, you will also begin to see that these new character attributes will have empowered you to accomplish every one of them. Go live the life you really want to live NOW! -TT

Friday, July 31, 2009

Now Moments

Now Moments
Now Moments, by Tiger Todd


"Life is a succession of moments. To live each one is to succeed." - Corita Kent

Business owners today know how great it would be to have someone else take some of the weight off their shoulders for a while. Of course, finding that someone who could do what we do and treat our customers the way we want is the real trick. But what if your life was run by someone else? What I mean is, if someone other than you stepped into your life, starting today, would they manage it any differently than you do? Would that person take care of your family as well as you do? Would they approach your job, your clients, and your challenges in the same way that you do? A fun exercise is to imagine how well a famous person would do at your job for just one day. Imagine Sylvester Stallone answering your next sales call, Bono dealing with one of your customer service needs, or Condoleezza Rice negotiating your next important deal. Would they mess up your beautiful system or sales approach, or could their unique perspective bring something new to the situation?

While I've never thought of playing the role of Condi or Rocky with any of my customers, I am ashamed to tell you that I did play the part of Bill Murray's character from Ghostbusters...once... with one of my electronics business clients about 20 years ago. This well-to-do professional was having a full-out tantrum over the way his car alarm was malfunctioning. After listening to his rant for what seemed like an eternity, I cracked. Channeling the irreverent "Dr. Peter Venkman", I turned to my client’s wife - while her husband was it mid-rant - and deadpanned, "Was he an abused child?" Yes, it's true. By delivering a movie line in the midst of a very serious customer service situation, I acted even more childish than my customer did. And the situation got funnier still. While my customer continued his rant, uninterrupted and totally oblivious to my comment, his wife answered me in total sincerity and with her best New York accent. "Why, no,” she began. “He came from a very good family." Life imitating art. Or maybe it was art imitating life? It still surprises me that the client became one of my dearest friends, but only after I was able to remove the ghost from his machine. It was also the last time I ever allowed a fictional character to run my business for me. Or was it? Hmmm.

“Do you think that’s air you’re breathing now?” – Morpheus, The Matrix

What do you have to work with NOW?

Let's get back to what you may be going through, right NOW. Some problems and challenges last so long that we think they are the rule instead of the exception. But what if we could give these kinds of problems a fresh look, perhaps through the eyes of an outsider who is not so emotionally attached to the lasting pain of what's still not working? It is my belief that when we approach something again for the first time, or in the NOW, we begin to see the opportunities, not the problems and difficulties.

In the NOW, problems and difficulties seem like nothing more than a couple of flies in the ointment. A few years ago, after retiring from my company, I was called back in to resurrect lagging sales and dwindling resources. I left the business when it was firing on all cylinders and returned to more problems and challenges than I could count. Significant market and industry changes, coupled with some strategic mismanagement, demanded that the company's mission and purpose be redefined, and fast. I'm not sure if it was due to the length of time I had been away from the business, or just the mood I was in that crisp Autumn morning, but I had an epiphany. I stood out in front of that store with its manager and instead of thinking about what we didn't have, I naively asked, "So, what do we have to work with NOW?"

"We are all faced with a series of great opportunities disguised as impossible situations." - Charles R. Swindoll

Take a Different Kind of Inventory

That NOW MOMENT back in the late 1990s not only interrupted my negative pattern of focusing only on how bad things were, it also evoked a litany of answers for creating future success. “What do we have to work with NOW?” What resources, assets, and opportunities do you have available to you right NOW? Your particular business, through fresh eyes, is filled with untold treasures, in the same way a garage sales is like the Promised Land to eager neighbors. In my business, what we didn’t have was much cash flow. But we did have hundreds of customers whose names, addresses, and buying habits we knew. We had a lease that was paid up until the end of the month. The lights were still on - for another 3 weeks! We had dealer agreements and relationships with our suppliers that allowed us to connect customers with the products and solutions they needed, both NOW and in the future. In the NOW, everything becomes an opportunity!

"The best thing about the future is it only comes one day at a time." - Abraham Lincoln

What treasures are lurking behind the pain and numbness of your business? If things are still spinning too quickly, making it hard for you to get a fix on your opportunities, get off the merry-go-round! In whatever business you are in, I encourage you to step out from your daily demands long enough to take a NOW moment. And don't just get off to immerse yourself in some mind numbing or escapist behavior, only to have to return to the pain of your job or business in an even foggier condition than when you left. When you take a real NOW moment, stop all of your busyness and assess your surroundings and assets by asking yourself these three questions:

1. "What do I have to work with right NOW?"

2. "What is the best use of these resources NOW?"

3. "What could I do NOW that would take full advantage of these resources, to the benefit of my customers, my staff, and my family?"

You may find that you’ve been spending too much time in the office communicating with QuickBooks® when your strength is in communicating with clients. Perhaps your NOW moment will remind you as mine did of the importance of working within your strengths. How can you and I keep wearing a face that shows the stress of business and expect customers to be excited about buying our products and services? When I decided to pay a bookkeeping service to carry the weight of my office for me, it freed me both literally and emotionally to follow through with our clients as never before. The result? We opened a new location in just 3 months.

That business of mine survived for many years and through many market fluctuations, challenges, and flat-out disasters while many others had gone extinct. I didn't even need an actor or a stunt double to take my place! I just needed to step out of the pressure long enough to see that in the NOW, my business had value, purpose, and a reason to be. All I needed were some committed business experts to work their magic in the areas in my back office so I could rediscover my passion and purpose again.

Are you ready for your own NOW moment? Late tonight or early in the morning, before the phones ring and the demands of life take hold, take a moment for the NOW. It won’t be long before you are back to enjoying not only your business, but each and every person you meet while on the journey to your next level of success. -TT

©2009 Tiger Todd * All Rights Reserved * For Reprint Permission, www.HeroSchool.us/Contact